Refund and Returns Policy

Effective Date: January 1, 2025

At Lila Travel, customer satisfaction is our priority. Our refund policy ensures transparency and fairness to our valued clients.

Eligibility for Refunds

1. Cancellations by the Customer:
   • Refunds depend on the type of booking and its terms. Please review the cancellation terms provided at the time of booking.
   • Requests for refunds must be made at least 7 days before the scheduled travel date.
2. Cancellations by Lila Travel:
   • If a trip or service is canceled due to unforeseen circumstances, we will offer a full refund or an alternative arrangement.
3. Non-Refundable Services:
   • Certain bookings, such as promotional or last-minute deals, are non-refundable. These will be clearly stated during the booking process.

Refund Process

• Refund requests must be submitted via email to [info@lilatravel.com] with your booking details.
• Approved refunds will be processed within 14 business days to the original payment method.

Contact Us

If you have any questions regarding our refund policy, please contact us at [info@lilatravel.com].